Use the History widget to review recorded activity for an object in a dedicated view. It helps you investigate when an update happened, who performed it, and which values were recorded. This guide covers the standalone widget; the Info Pane also provides a History tab for a more compact review.
Open and scope the history
- Open a History widget and drag in the object you want to investigate.
- Confirm the object identity in the header before reading the activity.
- Use Object-Level to review activity for that object.
- Where the object has children and Multi-Level is available, use it to include the additional related-object activity supplied by that scope.
- Read the available entries, which are returned with the most recent activity first. Inspect the actor, event time, and recorded descriptions or values.
Understand Multi Level
Multi-Level includes the selected object and objects directly connected through its outgoing relationships. To investigate activity deeper in a structure, open the relevant objects in History separately. This scope does not automatically include every object at every depth.
Check each entry’s object context when using the broader scope. To investigate another object in detail, open that object in History rather than assuming that every event for it is represented in the current view.
Narrow the activity
Use the filter controls to focus on the relevant recorded changes. Open Search in the filter row and enter a short phrase to narrow matching people, values, or other recorded text. Clear the search and filters when you need to return to the broader activity list.
Review Preferences for the available presentation settings. Read events are hidden by default. If the view offers an option to include them, enable it when you need to inspect recorded read activity.
Interpret entries carefully
History displays events recorded by the platform. The detail available varies by event, so an entry may contain changed values, a description, or other context. Opening an entry does not restore an earlier version or undo an operation.
Use the object’s current details, revisions, and relationships alongside the history when investigating an issue. A revision review or recovery action follows its own commands and permissions.
Troubleshooting
If no entries appear, confirm the selected object and clear active filters and search text. A view can be empty when no matching activity has been recorded for that scope.
If a related object’s update is missing, inspect that object directly and check the relationship direction. If an event is unclear, compare its timestamp and recorded values with the relevant object and ask your administrator to investigate the recording context when needed.
