Connects a Problem Report to a Change Request addressing or associated with the reported problem.
When to use it
The Change Cockpit is the main UI for managing change types and their relationships. Use Problem Report – Change Request when you need to record this connection between the source and target records. Problem Report – Change Request connects a reported problem to a change proposal.
Records and direction
- Relationship type: Non-structure. Associates records without creating a parent-child hierarchy.
- From: Problem Report.
- To: Change Request.
How to use it
- Create the relation with drag and drop in a Structure widget: drag the intended Change Request onto the Problem Report it relates to. Choose Problem Report – Change Request, review the direction and any offered values, then confirm.
- Alternatively, use Connect from the source record and select the target with the Problem Report – Change Request relationship.
- Review the resulting connection and the selected record versions where applicable. Check the displayed relationship filters if the connection is not visible.
Example
Prototype Leakage Report (Problem Report) is connected to Improve Seal Design (Change Request) through Problem Report – Change Request. The association lets readers follow the related information without creating a hierarchy.
Choosing the relationship
Problem Report – Change Request connects a reported problem to a change proposal. Problem Report – Issue associates the report with an investigation.
