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Issue Management: Track, Resolve & Learn

Integrate issue tracking directly into product lifecycle workflows to boost quality and reduce delays

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Why Integrated Issue Management Matters

Disconnected spreadsheets and standalone trackers hide context and slow down teams.
Embedding issue management in PLM provides complete traceability from issue to part, document, change, and release.
Teams collaborate faster, reduce rework, and make confident release decisions.

Full Traceability Across the Product Lifecycle

Full Traceability Across the Product Lifecycle

Link every issue to its related parts, documents, changes, and risks in a single connected environment. 

Nora IPLM ensures that no issue exists in isolation, giving teams complete visibility from detection to resolution and helping them make faster, data-driven decisions.

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Automated Workflows for Faster Resolution

Streamline investigations and approvals with configurable workflows that adapt to your process.

Automatic notifications, escalations, and progress tracking keep every stakeholder aligned, accelerating closure while maintaining quality and compliance.

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Why Integrated Issue Management Matters

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Faster root cause analysis with links to parts, drawings, and test results

Lower defect rates through early detection and structured resolution

Shorter cycle times with clear ownership, reminders, and escalations

Knowledge reuse through lessons learned and similar case suggestions

Audit-ready history with tracked states, comments, and attachments

How Issue Management Works in Nora IPLM

  1. Identify an issue during design review or testing and log its details.

  2. Link the issue to impacted parts, documents, and projects for context.

  3. Assign ownership and start investigation with attachments and checklists.

  4. Analyze root cause and plan corrective or preventive actions.

  5. Approve actions for high-severity cases with automatic escalation.

  6. Resolve and Verify the fix and record validation evidence.

  7. Close and Learn by capturing lessons learned and linking to knowledge items.

How Issue Management Works in Nora IPLM

Relationships That Work Across Your Lifecycle

  • Issue to Change Management: Trigger and track engineering changes.
  • Issue to BOM Management: Link issues to affected parts and assemblies.
  • Issue to Risk Management: Escalate critical items and plan mitigation.
  • Issue to Workflow: Drive approvals and verifications.
  • Issue to Baselines: Compare states across project milestones.

Common Issue Scenarios in PLM

Supplier Nonconformance
Log a batch issue, link to impacted parts, assign owners, and track corrective actions and delivery impact.

Prototype Test Failure
Capture test evidence, connect to design items, open a change, and verify the fix before release.

Recurring Field Defect
Match new reports with similar past cases, reuse proven actions, and reduce repeat problems over time.

Built for Modern Manufacturing Teams

Nora IPLM’s Issue Management module supports teams across machinery, electronics, industrial equipment, and consumer products.
It scales from small teams to complex programs while keeping your data accurate and connected.

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Issue Management Features and Capabilities

Nora IPLM improves efficiency, control, and accuracy in managing complex projects and programs, streamlining every aspect of execution.

Unified Capabilities for Smarter Issue Resolution

Nora IPLM’s Issue Management module brings together all the tools teams need to capture, analyze, and resolve product issues within a unified lifecycle environment.

Each capability is designed to provide clear traceability between issues, changes, and affected components.

From issue creation and classification to analytics and lessons learned, every step supports transparency, accountability, and continuous improvement across engineering, quality, and manufacturing teams.

Issue Capture and Classification

Create issues from reviews, tests, supplier feedback, or field reports.
Classify by severity, type, origin, and priority. Assign owners and due dates.

Direct Links to BOM Items and Assemblies

Associate issues with affected parts, sub-assemblies, and documents.
Navigate both ways to see all related topics for a given item.

Relationship and Dependency Mapping

Connect issues with risks, change requests, test cases, and lessons learned.
View duplicates, blocks, parents, and children in a clear network view.

Configurable Workflows with Approvals

Link issues with potential risks to anticipate similar problems early. Escalate critical issues into tracked risks within the same environment

Root Cause and Mitigation Tracking

Record analysis, corrective actions, and verifications.
Track time to resolution and reopened counts, and export reports for reviews.

Dashboards and Analytics

Use widgets to track open issues by severity, age, and resolution rates.
Save views for program reviews and gate meetings.

Bulk Actions and Scalable Management

Bulk create, edit, assign, and close issues.
Filter by product, project, severity, owner, and status across large portfolios.

Issue–Change Management Link

Connect issues directly with change requests to maintain full lifecycle traceability. When an issue requires a design or process modification, users can instantly generate a linked change request with all relevant context including the affected items, attachments, and severity details.

Issue and Risk Management

Link issues with potential risks to anticipate similar problems early. Escalate critical issues into tracked risks within the same environment

Complete Traceability and Audit Trail

See every state change, comment, and attachment.
Compare snapshots and align with baseline points for clean audits.

Cross-Team Collaboration

Enable engineering, quality, and manufacturing teams to collaborate in real time.
Comments, attachments, and workflow updates keep every stakeholder aligned and accountable.

Turning Issue Tracking into Continuous Improvement

With configurable workflows, bidirectional links to BOMs, and automatic connections to change requests, Nora IPLM makes managing product issues both structured and scalable.

Built-in dashboards highlight priorities, track performance, and reveal recurring patterns, while advanced collaboration features keep stakeholders aligned throughout investigation and resolution.

Together, these capabilities turn issue tracking into a connected, data-driven process that drives better quality and faster decision-making.

Explore More from Nora IPLM

Discover more ways Nora IPLM simplifies product development and innovation. Explore related topics, use cases, and platform features that help your teams work smarter and bring better products to market faster.

Transforming Issue and Risk Management

Transforming Issue and Risk Management

Boost your project success with streamlined issue and risk management in Nora IPLM.

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Streamline Engineering Change Management

Streamline Engineering Change Management

Connect engineering updates, document revisions, and approvals in one place to keep every change controlled, traceable, and aligned across the product lifecycle.

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Product Lifecycle Management

Product Lifecycle Management

Efficiently manage, collaborate, and innovate across every stage of your product lifecycle.

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